Privacy Policy

Welcome to Snooker Pro 360. We value your privacy and are committed to protecting any information you share through our services. This Privacy Policy details how we collect, use, disclose, and safeguard details from billiard lounges, markers, and users.

1. Information We Collect

We collect the minimum amount of information necessary to deliver our premium billiard management experience:

  • Account Details: Contact details (names, business emails, and phone numbers) provided voluntarily when requesting demonstrations or setting up club billing subscriptions.
  • Lounge Configured Details: System settings, custom table configurations, hourly playing rates, and food & beverage list prices configured directly by club managers.
  • Marker Session Logs: Temporary timestamps detailing standard play play-times, frame increments, and attached kitchen cart orders created to generate club invoices.
  • Customer Ledger Details: Optional ledger balances and transactions managed by club markers to track members' dues.

2. How We Use Information

Your data is solely used to facilitate club management operations:

  • To synchronize real-time timers and kitchen order streams on local devices.
  • To compile unified receipt checkouts and printer invoices.
  • To maintain customer ledger transaction balances securely.
  • To respond to request-a-demo inquiries and provide technical troubleshooting.

3. Data Protection and Security

We implement advanced data safety metrics including encryption protocols (SSL/TLS), secure database firewalls, and strict role-based access. Staff credentials and transaction logs are safeguarded from unauthorized access.

4. Sharing Your Data

We do not sell, trade, or distribute your database logs to third parties. Data is processed locally on your server instances or hosted cloud clusters to ensure your club operations are kept private.

5. Contact Us

If you have any questions or feedback regarding this Privacy Policy, please contact our support desk:

Bee Tech Solution Pvt. Ltd.
Email: business@beetechsolution.com
Phone: +977-14813386
Location: Gopi Krishan Area, Chabahil, Kathmandu, Nepal